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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Glenn Greenwood

Glenn Greenwood

August 6, 2025

5  out of  5
rating by Glenn Greenwood
"Roberto Montero has been my insurance agent for more than two decades. He and his excellent office staff are incredibly responsive and service orriented. I have all of my insurance needs handled through his agency and have been extremely pleased with all of the products he has recommended for my home, auto, and family insurance requirements."
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Jessica Martinez

July 30, 2025

5  out of  5
rating by Jessica Martinez
"The team at Roberto Montero State Farm is great. Sarah Sheldon is knowledgeable and always extremely helpful. I can always count on her when I need anything."
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christopher hill

July 26, 2025

5  out of  5
rating by christopher hill
"Roberto has an amazing passion for his work Ohigjly recommend his services"
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Andrea Gonzalez

July 26, 2025

5  out of  5
rating by Andrea Gonzalez
"Roberto Montero and his team at State Farm are professional, knowledgable and conscientious. They know what they are doing and serve their clients very well! I highly recommend them!"
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Sarah Sheldon

July 25, 2025

5  out of  5
rating by Sarah Sheldon
"Thank you April for helping with my auto insurance. The way you explained coverage was very helpful. Give April a call, she can help with all of your insurance needs."
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Raye Lopez

July 25, 2025

5  out of  5
rating by Raye Lopez
"Roberto is amazing and very kind. He has been a great help to me"
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Ana Ospina

July 25, 2025

5  out of  5
rating by Ana Ospina
"Roberto takes very serious your life insurance! He’s there to help you having it all covered specially if you have a family. I love the way he covers all areas and makes sure you’ll be safe and sound. Shout out to Roberto for his excellent advices!"
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Jacob Hamilton

July 25, 2025

5  out of  5
rating by Jacob Hamilton
"Roberto and his team have been great. They went over all my different insurance options with me for home, auto and even life insurance. Super happy with their professionalism and service !"
Profile photo of Chill Wizzle (Chill)

Chill Wizzle (Chill)

July 25, 2025

5  out of  5
rating by Chill Wizzle (Chill)
"April R. is always awesome, way more helpful than I've experienced with any other company I've dealt with in the past. I'm very pleased with her attention to detail and caring efforts I really happy to have April as my agent."
Profile photo of Richelle Hilts

Richelle Hilts

July 25, 2025

5  out of  5
rating by Richelle Hilts
"April helped me sure the best insurance policy . She was very kind and easy to talk to an I knew she had my best interest at heart . I recommend anyone to go to April she will make sure your set . I’m so grateful"
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Arnell Bell

July 25, 2025

5  out of  5
rating by Arnell Bell
"This office has been amazing. Happy with the service and expertise. April was very attentive and patient throughout my change to State Farm."
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Lucy Flores Fonseca

July 25, 2025

1  out of  5
rating by Lucy Flores Fonseca
"WORST CUSTOMER SERVICE EVER!! They don’t help you or care about you. Just there looking somehow to make money of you. BS !!! Im so disappointed of your services., I’m driving 2.8 miles away from my home and I was driving 6 miles before. And you raised my insurance WITHOUT ANY NOTICE. THANK YOU for giving me an extra reason to leave State Farm! Im gonna cancel all the premiums I have with y’all."
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Tena Thomas

July 19, 2025

5  out of  5
rating by Tena Thomas
"One of the things I will miss moving back to my home state is having Roberto for my agent. He is very reliable and explains things to where I can understand. He responds to emails and calls quickly. Do you have an Umbrella policy? Owning a house and driving in Austin gave me peace of mind! I would encourage anyone to ask him about this policy! Thank you so much Roberta!"
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Ernesto Gómez

July 17, 2025

5  out of  5
rating by Ernesto Gómez
"They are amazing specially Sara who it’s been helping me with all my stuff. Thanks"
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Amelia Portillo

July 17, 2025

5  out of  5
rating by Amelia Portillo
"Every time I reach and speak with Mrs. Sarah she is able to answer all my questions in a timely matter. Any question I might have she is always there for me. Thank you very much for been there at anytime I call and ask for anything that has to do with my policies"
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Jose Montero

July 10, 2025

5  out of  5
rating by Jose Montero
"Great office"
We responded:
"Thank you for the wonderful review, Jose! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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BLESSINGS ULTIMATE CARE LLC

July 8, 2025

5  out of  5
rating by BLESSINGS ULTIMATE CARE LLC
"Roberto’s team is awesome. If you are looking for a policy give him a call"
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Lee Vasquez

May 15, 2025

5  out of  5
rating by Lee Vasquez
"All staff good and answer all my questions when I need 5"
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deb keeling

May 9, 2025

5  out of  5
rating by deb keeling
"I’m new to State Farm and agent April has been very attentive to my individual insurance needs. She is knowledgeable, prompt, attentive and always reassuring that my insurance needs will be met to the best of her ability. She definitely knows how to take care of customers and make them feel well cared for. Thank you April and thank you State Farm for coming through in such a professional way. 👍"
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Allison Mandaville

May 8, 2025

5  out of  5
rating by Allison Mandaville
"Roberto has been my agent for years. He is always very responsive and gives really good information to help me make decisions."
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Kristy Shelgren

May 7, 2025

5  out of  5
rating by Kristy Shelgren
"I’ve had the incredible experience of working with April. She has been the absolute best at helping people out and explaining coverages. Shes my go to for anything I need."
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April Royder

May 6, 2025

5  out of  5
rating by April Royder
"Sarah is one of the most knowledgeable agents I've ever worked with. She answered every question I had! I was also able to get a disability policy, which I've never had. So grateful for Sarah's help!"
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djjavier samaniego

May 6, 2025

5  out of  5
rating by djjavier samaniego
"Hola buen día quiero contarles mi buena experiencia Todos los empleados son muy amables. Pero la señora SARA fue la que me ayudó en todo momento 100👍👍"
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D'Naisha Jackson

April 30, 2025

5  out of  5
rating by D'Naisha Jackson
"April was AMAZING! Couldn’t thank her enough !!"
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Kevin Alexander

April 30, 2025

5  out of  5
rating by Kevin Alexander
"April is always someone you can depend on. Whenever you need someone to talk to, she'll be available. Whenever you need to hangout with someone, she'll be there. Everyone needs a person like her in their lives."