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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Sayago

Jose Sayago

September 24, 2024

5  out of  5
rating by Jose Sayago
"Estoy muy satisfecho con la excelente atención de la señora Raquel Odreman por su destacado desempeño con su labor concerniente a mi póliza de seguro la recomiendo al 100 % sin más que decir atentamente José Sayago."
We responded:
"Gracias por tomarse el tiempo para informarnos qué tan bien lo ayudó Raquel con sus necesidades de seguro de automóvil."
Profile photo of Jose Noe Figueroa

Jose Noe Figueroa

September 23, 2024

5  out of  5
rating by Jose Noe Figueroa
"Excelente servicio de Mayra. Tomo tiempo Para explicarme las coberturas de mi auto."
We responded:
"Gracias por tomarse el tiempo para hacernos saber cuánta ayuda le brindó Mayra."
Profile photo of Raul Garcia

Raul Garcia

September 18, 2024

5  out of  5
rating by Raul Garcia
"Les recomiendo 100 state farm y especialmente la oficina de Roberto Montero y todo su colectivo de agentes de seguros gracias por su su excelente servicio y transparencia"
We responded:
"Gracias por tu brillante recomendación."
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Atta Sahibzada

September 17, 2024

5  out of  5
rating by Atta Sahibzada
"I have been a loyal State Farm customer since 2006, and Mr. Montero and his team have always provided me with exceptional service. Recently, Sarah assisted me with some changes to my account, and she was incredibly kind, Knowledgeable and helpful. Her expertise made the process Seamless. I am grateful for the contiued support from this outstanding team."
We responded:
"Thank you for being a long term client and for leaving such a nice review."
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Yoany Ramos

September 12, 2024

5  out of  5
rating by Yoany Ramos
"Muy bueno el trabajo de todos los trabajadores y me gusta el ambiente de trabajo"
We responded:
"Gracias por informarnos que tuvo una experiencia agradable. "
Profile photo of Yunier Hernández

Yunier Hernández

September 6, 2024

5  out of  5
rating by Yunier Hernández
"Me atendieron muy bien"
We responded:
"Thank you for taking the time to give us a review."
Profile photo of Ana Flores

Ana Flores

September 6, 2024

5  out of  5
rating by Ana Flores
"Estoy muy agradecida con la Sra. Raquel,pues me ayudó mucho para obtener,una buena póliza de seguro para mí casa,y mis carros."
We responded:
"Gracias por tomarse el tiempo para darnos una reseña."
Profile photo of Deborah Dixon

Deborah Dixon

September 4, 2024

5  out of  5
rating by Deborah Dixon
"I needed to rearrange my insurance coverage at State Farm to accommodate upcoming changes in my life. I called Mayra at the 2307 W Parmer Ln location in Austin under agent Robert Monterey. She was outstanding by listening to what I desired for car, home and other areas of insurance working with me until the task was accomplished. I have been at this agent for a while and this office continually gives very personalized service. I also received multi discounted rates. I recommend this office for all your insurance needs. They listen."
We responded:
"Thank you for appreciating that our first job is to listen and understand your needs."
Profile photo of Dannys Santana

Dannys Santana

September 3, 2024

5  out of  5
rating by Dannys Santana
"Excelente experiencia y todo gracias a Raquel te ayuda en todo lo que necesites y finalmente consigues lo que estabas buscando gracias a ella 🧡"
We responded:
"Gracias por dejarnos saber lo bien que Raquel pudo ayudarte."
Profile photo of Sacred Heart

Sacred Heart

August 31, 2024

5  out of  5
rating by Sacred Heart
"My vehicle was recently declared a total loss. I absolutely hate buying cars for a multitude of reasons. I text Robert’s office over the weekend requesting estimated insurance rates for 5 vehicles I was interested in. Monday morning, ALL estimates were emailed to me and helped me make my decision. All my questions were answered very quickly. Robert and his staff have always remained patient and so helpful to me even when I threw tantrums over Insurance rate increases. I greatly apologize for those tantrums as your office lessened my stress/anxiety throughout the rental and car buying experience. I am grateful and happy I did not switch insurance carriers. Abundant Blessings to you and your amazing staff. Juyna✨🙏🏾😇🙏🏾✨"
We responded:
"Thank you for the review and sorry that it occurred because of a total loss."
Profile photo of Edelso Ledesma

Edelso Ledesma

August 28, 2024

5  out of  5
rating by Edelso Ledesma
"Muy amables buen trato 100% recomendables , la compañera Mayra muy gentil y amable gracias"
We responded:
"Gracias por recomendarnos."
Profile photo of Annie Ly

Annie Ly

August 26, 2024

5  out of  5
rating by Annie Ly
"Sarah Sheldon helped me today with my insurance. She is a wonderful person and very helpful. I highly recommend her and Roberto Montero’s office."
We responded:
"Thank you for taking the time to review our service and for being willing to recommend us."
Profile photo of Jaime Cordero

Jaime Cordero

August 26, 2024

5  out of  5
rating by Jaime Cordero
"Satisfecho con la atención que e recibido por parte de Mayra que me atendió."
We responded:
"Gracias por informarnos que Madara pudo ayudarlo satisfactoriamente."
Profile photo of Luis Delgado

Luis Delgado

August 23, 2024

5  out of  5
rating by Luis Delgado
"Excelente atención de mayra teuma"
We responded:
"Gracias por informarnos que Mayra Teuma le brindó un servicio excelente."
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Diana Brast

August 22, 2024

5  out of  5
rating by Diana Brast
"Sarah Sheldon and State Farm are always there for me. Very responsive. Easy to work with.!!!! Great job gals and guys !!!!! 👍👍👍👍👍"
We responded:
"We thank you for the kind words."
Profile photo of Saw Win

Saw Win

August 22, 2024

5  out of  5
rating by Saw Win
"Sarah"
We responded:
"Thanks you for the review."
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Sandra Pantaleon Perez

August 20, 2024

5  out of  5
rating by Sandra Pantaleon Perez
"Tuve una maravillosa experiencia con MAIRA TEUMA, fue bien profesional y paciente conmigo, muy satisfecha con sus servicios. Sin duda recomiendo a todas las personas de Austin que la contacten, no se arrepentirá! Bien amable🥰 I had a wonderful experience with MAIRA TEUMA, she was very professional and patient with me, very satisfied with her services. I definitely recommend everyone in Austin to contact her, you won't regret it! Very friendly🥰"
We responded:
"Gracias por tomarse el tiempo para evaluarnos no en uno sino en dos idiomas. Thank you for taking the time to review us in not one but two languages. "
Profile photo of Jorge Mejia

Jorge Mejia

August 20, 2024

5  out of  5
rating by Jorge Mejia
"Me brindó mucha ayuda ,Raquel Odreman"
We responded:
"Gracias por dejarnos saber lo útil que fue Raquel."
Profile photo of Giovanna Sanchez

Giovanna Sanchez

August 16, 2024

5  out of  5
rating by Giovanna Sanchez
"I had an amazing experience with Mayra. She was so helpful and truly showed how much she cared about my case. I’ve had many bad experiences with different insurances and she made sure to do her best to help me. Muchas Gracias Mayra! ☺️☺️"
We responded:
"Thank you for taking time to leave such a gracious review."
Profile photo of Luis Bosque

Luis Bosque

August 14, 2024

5  out of  5
rating by Luis Bosque
"Muy buen trato de de las señoritas MAIRA. Y RAQUEL . Te ofrecen realmente lo que necesitas gracias por modificar mi seguro"
We responded:
"Gracias por informarnos que Maira y Raquel pudieron hacer que el cambio de su póliza fuera fácil."
Profile photo of Yan Manuel Hernández Perez

Yan Manuel Hernández Perez

August 13, 2024

5  out of  5
rating by Yan Manuel Hernández Perez
"Muy buena atención y buen servicio al cliente una súper asistente Mayra"
We responded:
"Gracias por tomarse el tiempo para dejar una reseña."
Profile photo of dayana bell

dayana bell

August 13, 2024

5  out of  5
rating by dayana bell
"Muy complacida con el servicio ofrecido por Mayra gracias"
We responded:
"Gracias y le pasaremos el mensaje a Mayra."
Profile photo of Lina Ramirez

Lina Ramirez

July 31, 2024

5  out of  5
rating by Lina Ramirez
"Tuve el placer de poder trabajar con Maira Teuma acerca de unas dudas y pagos que tenía que hacer de mi aseguranza y ella me proveyó toda la información que necesitaba y me guió en todo este proceso. Esta chica tiene un carisma increíble exelente Atencion al cliente."
We responded:
"Gracias por tomarse el tiempo de su ocupada agenda para evaluar la calidad del servicio brindado por la Sra. Teuma."
Profile photo of Hilda G Torres Salazar

Hilda G Torres Salazar

July 23, 2024

5  out of  5
rating by Hilda G Torres Salazar
"Mayra Teuma helped me easily and quickly secure my renters insurance. The process was smooth and she was very kind in answering all my questions."
We responded:
"Thank you for taking time from you busy schedule to give us a review."
Profile photo of Reinier Castellanos Sarduy

Reinier Castellanos Sarduy

July 22, 2024

5  out of  5
rating by Reinier Castellanos Sarduy
"Mayra excelente servicio muy amable y muy asequible"
We responded:
"Gracias por dejarnos saber lo bien que lo estamos haciendo."