State Farm® Insurance Agent Roberto Montero

"Roberto and Sarah are simply exceptional. Their helpful and trustworthy approach means my insurance needs are always well taken care of. I have been a State Farm customer for many years and truly value the personalized, reliable service they provide."

"Best insurance around"

"Cancelled my policy without proper notification. When I called their office the same person (Hispanic lady) who I notified of my new address kept repeating "they emailed and texted you" taking no accountability for not properly sending the letter to my new address. I reminded her that I had spoke to her to add renters insurance to the new address back in July, so my address should have been updated then and all she kept repeating is "they emailed and texted you""

"We recently upgraded our roof, yard landscaping and inside renovations. In working with Sarah, State Farm office leader, we were able up update our home policy! And get a discount due to the upgrade on our roofing replacement! A painless process thanks to Roberto Montero’s staff and their kind and thorough assistance! Many thanks! Peace of mind for many years to come for our family."

"Yvonne , not only did she find me the best insurance , but went way above and beyond to make sure I was satisfied at the end of the day 10/10 all the way around"

"State Farm seems like a solid company, but were initially denying a discount on my homeowners policy based on what seemed to be a weird technicality. Yvonne and Robert at Robert Montero’s office worked on my behalf and got the company to honor the discount. While I was somewhat disappointed with the initial position taken by the company, I really appreciate the local office stepping up and helping out, as well as State Farm willing to do what seems right. There are many agents more convenient to me, but I have always had really good service from this office. If using State Farm I highly recommend Robert Montero and his staff."

"Recently, Caitlin reached out to me to update my information. I just happen to be at the hospital with my dad. Caitlin first showed concern and then sympathy for my situation. She offered to call me back at a better time, but I told her it would be fine. She showed compassion and patience at a time that I really needed it. Thank you Caitlin."

"We feel in great hands with Roberto and his team! Never a doubt in our mind that they have our best interest at heart and that we can trust their counsel and guidance! Highly recommend!"

"Great service and speedy responses :)"

"Roberto and team have been great to work with. Very responsive and always there to answer any questions I've had about my policies. Definitely would recommend if you're looking for a new insurance agent."

"Roberto Montero has been my insurance agent for more than two decades. He and his excellent office staff are incredibly responsive and service orriented. I have all of my insurance needs handled through his agency and have been extremely pleased with all of the products he has recommended for my home, auto, and family insurance requirements."

"The team at Roberto Montero State Farm is great. Sarah Sheldon is knowledgeable and always extremely helpful. I can always count on her when I need anything."

"Roberto has an amazing passion for his work Ohigjly recommend his services"

"Roberto Montero and his team at State Farm are professional, knowledgable and conscientious. They know what they are doing and serve their clients very well! I highly recommend them!"

"Thank you April for helping with my auto insurance. The way you explained coverage was very helpful. Give April a call, she can help with all of your insurance needs."

"Roberto is amazing and very kind. He has been a great help to me"

"Roberto takes very serious your life insurance! He’s there to help you having it all covered specially if you have a family. I love the way he covers all areas and makes sure you’ll be safe and sound. Shout out to Roberto for his excellent advices!"

"Roberto and his team have been great. They went over all my different insurance options with me for home, auto and even life insurance. Super happy with their professionalism and service !"

"April R. is always awesome, way more helpful than I've experienced with any other company I've dealt with in the past. I'm very pleased with her attention to detail and caring efforts I really happy to have April as my agent."

"April helped me sure the best insurance policy . She was very kind and easy to talk to an I knew she had my best interest at heart . I recommend anyone to go to April she will make sure your set . I’m so grateful"

"This office has been amazing. Happy with the service and expertise. April was very attentive and patient throughout my change to State Farm."

"WORST CUSTOMER SERVICE EVER!! They don’t help you or care about you. Just there looking somehow to make money of you. BS !!! Im so disappointed of your services., I’m driving 2.8 miles away from my home and I was driving 6 miles before. And you raised my insurance WITHOUT ANY NOTICE. THANK YOU for giving me an extra reason to leave State Farm! Im gonna cancel all the premiums I have with y’all."

"One of the things I will miss moving back to my home state is having Roberto for my agent. He is very reliable and explains things to where I can understand. He responds to emails and calls quickly. Do you have an Umbrella policy? Owning a house and driving in Austin gave me peace of mind! I would encourage anyone to ask him about this policy! Thank you so much Roberta!"

"They are amazing specially Sara who it’s been helping me with all my stuff. Thanks"

"Every time I reach and speak with Mrs. Sarah she is able to answer all my questions in a timely matter. Any question I might have she is always there for me. Thank you very much for been there at anytime I call and ask for anything that has to do with my policies"