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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jean Velazquez

Jean Velazquez

June 17, 2026

5  out of  5
rating by Jean Velazquez
"Every time I need anything from them Raquel is always available to assist me . Nice person , excellent customer service. Pregunten por Raquel ella habla español . Muy buena atencion."
We responded:
"It is our pleasure to be able to assist you in a timely manner.

Hacemos todo lo posible para garantizar que todos nos entiendan en un idioma en el que se sientan cómodos."
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Byron Torres

June 16, 2026

5  out of  5
rating by Byron Torres
"Recomiendo 100% trabajar con vasti en la agencia. Ya había estado con ellos anteriormente, luego me cambié, pero ahora regresé porque me ofrecieron un excelente precio. El proceso fue súper sencillo y eficiente. Sin duda, una gran experiencia de nuevo."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Roberto Montero’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Austin ."
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Cassandra V

June 12, 2026

5  out of  5
rating by Cassandra V
"Raquel was amazing to work with! She made the whole process so much easier and way less stressful than I expected. She was patient, answered all of my questions, explained everything clearly, and helped me feel confident with my insurance decisions. I never felt rushed or confused, and she was really responsive throughout everything. I’m so grateful for all of her help getting everything set up for my new vehicle. Thank you again, Raquel — I really appreciate you and would definitely recommend working with her!"
We responded:
"Cassandra, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Roberto Montero’s Team here in our Austin office. "
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Karina Olguin

June 11, 2026

5  out of  5
rating by Karina Olguin
"Muchas gracias a Raquel, por tu gran ayuda. Muy paciente, y lo mejor de todo una muy buena actitud, y de verdad la disponibilidad de querer ayudar a los clientes. Pocos cómo tú. 👍"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Roberto Montero’s Team. "
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Kelly Janes

June 10, 2026

5  out of  5
rating by Kelly Janes
"Arturo was a great help, and got my car insurance updated and also got me enrolled for some very affordable supplemental health insurance I wasn’t even aware existed! Couldn’t have asked for a better experience."
We responded:
"Kelly, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Roberto Montero’s Team!"
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Irvin Rey Marín Rodríguez

June 10, 2026

5  out of  5
rating by Irvin Rey Marín Rodríguez
"Buena atención sobre todo dedicación y empatía con las personas muy amable el agente Arturo 🙏"
We responded:
"Thank you so much for the 5-star rating, Irvin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Agustina Contreras

June 9, 2026

5  out of  5
rating by Agustina Contreras
"Ella fue muy atenta y amable. Me aenti escuchada y me ofrecio el mejor seguro para mi en este momento, me atendio Raquel"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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MIKE LOZANO

June 5, 2026

5  out of  5
rating by MIKE LOZANO
"Knowledgeable kind agent. Arturo was very helpful and knowledgeable."
We responded:
"Thanks for taking time to leave such a kind review."
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Jose Noe Figueroa

June 5, 2026

5  out of  5
rating by Jose Noe Figueroa
"Excelente servicio de Mayra. Tomo tiempo Para explicarme las coberturas de mi auto."
We responded:
"Gracias por tomarse el tiempo para hacernos saber cuánta ayuda le brindó Mayra."
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Itzel Casiano Mercado

June 4, 2026

5  out of  5
rating by Itzel Casiano Mercado
"Raquel was amazing to work with! She made getting my auto and renters insurance incredibly easy and stress-free. She was knowledgeable, professional, and took the time to answer all of my questions. The entire process was smooth from start to finish. I truly appreciate her excellent customer service and would highly recommend working with Raquel for your insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Roberto Montero’s Team. "
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Juancho Guevara

June 4, 2026

5  out of  5
rating by Juancho Guevara
"Raquel did an amazing job helping me with my auto and renters insurance easy and great service!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Roberto Montero’s Team here in Austin . "
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Pam

June 3, 2026

5  out of  5
rating by Pam
"Today was just one of many days that the team at Roberto Montero's State Farm Agency has helped me. Thank you so much for providing me with over a decade of outstanding customer service! Caitlyn was so helpful working through the recent changes I made."
We responded:
"Thank you for the fantastic review, Pam! We are always here to help with your insurance needs here in Austin . "
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Kamalesh Kumar Roy

May 28, 2026

5  out of  5
rating by Kamalesh Kumar Roy
"Excellent service always. Spoke to Vasti Resendiz. She was very friendly and extremely supportive while getting my renters insurance renewed. Highly recommended. A+++++"
We responded:
"Kamalesh, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Roberto Montero’s Team here in our Austin office. "
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Avim Mora

May 22, 2026

5  out of  5
rating by Avim Mora
"Vasti Resendiz es muy buena persona tiene paciencia muy buena comunicación servició excelente servicio"
We responded:
"Thank you for taking the time to leave such a great review, Avim. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Raymond3Davis Wanda1953

May 22, 2026

5  out of  5
rating by Raymond3Davis Wanda1953
"Roberto Montero, was great to me I was having a bad morning and he was cum and he helped me through it on my long call that I had made for us, thank you bro"
We responded:
"We are grateful for your 5-star review, Raymond3Davis! Thanks for taking a moment to share your positive rating of State Farm Agent Roberto Montero’s Team here in Austin . "
Profile photo of Patti Kilcrease

Patti Kilcrease

May 21, 2026

5  out of  5
rating by Patti Kilcrease
"I want to commend Arturo that works in Roberto Montero's office. He was courteous, professional and very helpful in answering the questions that I had. I am giving Arturo a 5 out of five star rating."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Yasir aldoori

May 21, 2026

5  out of  5
rating by Yasir aldoori
"“Sarah was absolutely amazing to work with! She was professional, knowledgeable, and communicated clearly throughout the entire process. She kept me updated every step of the way, answered all my questions quickly, and made everything simple and stress-free. She also helped me save money while making sure I understood all my options. Her honesty, patience, and dedication really stood out. I truly felt like she cared about helping me get the best outcome possible. Overall, it was an excellent experience, and I would highly recommend Sarah to anyone looking for someone reliable, trustworthy, and easy to work with!”"
We responded:
"Thanks so much for the fantastic rating, Yasir! We are so glad you had a positive experience with us here on State Farm Agent Roberto Montero’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Artemio Huerta

May 20, 2026

5  out of  5
rating by Artemio Huerta
"Very helpful, explained everything really well and to my understanding and helped me save money with my car and renters insurance"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Roberto Montero’s Team here in Austin . "
Profile photo of Julio Dorantes

Julio Dorantes

May 18, 2026

5  out of  5
rating by Julio Dorantes
"Arturo was very helpful at answering every question I had as well as any concerns,very polite and friendly that made me feel as a family member,very pleased for the way he treated me"
We responded:
"Thanks so much for the amazing review, Julio! We really appreciate your support here in Austin . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Alejandro Cazares

Alejandro Cazares

May 15, 2026

5  out of  5
rating by Alejandro Cazares
"Was able to save me money and provide me with a better insurance plan"
We responded:
"Thank you for taking the time to leave such a great review, Alejandro. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Talía Rodríguez Roche

Talía Rodríguez Roche

May 13, 2026

5  out of  5
rating by Talía Rodríguez Roche
"Arturo was very kind, professional, and helpful throughout the whole process. He took the time to answer my questions and made everything easy to understand. I really appreciate his patience and excellent customer service. Highly recommend working with him at State Farm"
We responded:
"Talía, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Mark Carter

Mark Carter

May 13, 2026

5  out of  5
rating by Mark Carter
"Sarah was great to work with! She was professional, had excellent communication throughout the entire process, and kept me informed every step of the way. She also helped save me money and made everything easy to understand. Overall, it was a great experience, and I would highly recommend her!"
We responded:
"Thank you for your kind review of State Farm Agent Roberto Montero’s Team. We appreciate it!"
Profile photo of Felix Yande

Felix Yande

May 12, 2026

5  out of  5
rating by Felix Yande
"Muy amables , excelente servicio ,sobre todo la señora Sarah , y Roberto recomiendo está agencia de seguros al 100"
We responded:
"Thank you for the fantastic review, Felix! We are always here to help with your insurance needs here in Austin . "
Profile photo of Jose Chaidez

Jose Chaidez

May 11, 2026

5  out of  5
rating by Jose Chaidez
"I had an outstanding experience working with Arturo Gonzalez. He was incredibly knowledgeable and took the time to explain each policy in detail, making sure I fully understood my options before making a decision. I really enjoyed working with him his professionalism and patience made the whole process smooth and stress free. Highly recommend Arturo to anyone looking for an agent who truly goes above and beyond!"
We responded:
"Thank you for the 5-star review, Jose! Here on State Farm Agent Roberto Montero’s Team, we are proud to serve our community and appreciate your recognition. "
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Yarima Reyes Perez

May 6, 2026

5  out of  5
rating by Yarima Reyes Perez
"Muy agradecida y satisfecha por la excelencia brindada en el servicio prestado por parte del agente Arturo. Logró darle solución a mi problema con amabilidad, respeto y eficaz comunicación. Superó mis espectativas. Recomiendo su trabajo un 100%. Exhortando que continué con sus valores para su labor con el público."
We responded:
"Thank you so much for the 5-star rating, Yarima! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "