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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yoan Machado

Yoan Machado

November 12, 2024

5  out of  5
rating by Yoan Machado
"☆☆☆☆(Maira)☆☆☆☆☆. Perfecto trato muy buenos descuentos .muy profesional 100% recomenda...."
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John Ruiz

November 7, 2024

5  out of  5
rating by John Ruiz
"My name is Juan Ruiz, Jr I am a multiple polices holder with State Farm. I would like to take the time to give state farm some feedback on the outstanding Job Sarah Sheldon is doing for me. She is timely and responsive when ever I have questions or issues with my polices. She is very knowledgeable of the insurance and very patient with me. Bottom line she really embraces customer satisfaction. Thank You, Sarah !"
We responded:
"Thank you for being a multiple policy holder and thank you for taking time to leave a review this agency and Ms Sarah."
Profile photo of Npr

Npr

November 5, 2024

5  out of  5
rating by Npr
"Quick service and she helped me in selecting best quote to my car insurance Thank you Raquel"
We responded:
"Thank you for taking time to give us a review and for posting pictures of our office."
Profile photo of Pavan Srikanth

Pavan Srikanth

November 5, 2024

5  out of  5
rating by Pavan Srikanth
"Great service from Raquel.. she was very good nd very professional in helping me with all my doubts .. I would highly recommend her with insurances …"
We responded:
"Thank you for letting us know how we are doing."
Profile photo of Yashwanth Allam

Yashwanth Allam

November 5, 2024

5  out of  5
rating by Yashwanth Allam
"Great service from Raquel. She was very professional in her work"
We responded:
"Thank you for taking time to give us a review."
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Josh Ramirez

October 14, 2024

5  out of  5
rating by Josh Ramirez
"Mayra at Roberto Montero State Farm Agency was a tremendous help! She guided me through a tricky process of removing two policies and replacing them with a new one, ensuring everything went smoothly. She provided multiple options, helping me make the best decision for my new car. Her professionalism and kindness made the whole experience stress-free. Highly recommend!"
We responded:
"Glad we exceeded your expectations. Thank you for letting us know by leaving a review."
Profile photo of Jose Rafael “Jotajota” Cutiño

Jose Rafael “Jotajota” Cutiño

October 3, 2024

5  out of  5
rating by Jose Rafael “Jotajota” Cutiño
"Solo se puede dar 5 estrellas 🌟 pero con el servicio de Mayra Teuma merece 1000 🌟 excelente 👌"
We responded:
"Gracias por dejarle a Mayra una reseña tan elogiosa."
Profile photo of Esteban Leyva Zaldivar

Esteban Leyva Zaldivar

October 2, 2024

5  out of  5
rating by Esteban Leyva Zaldivar
"After visiting several auto insurance agencies in the city, I 100% recommend Ms. Mayra at this State Farm agency. I appreciate the attention she gave me, very kind and professional. If you really want to receive good service and have good auto insurance, visit this agency and talk to Ms. Mayra. Thank you"
We responded:
"Thank you for providing a review, letting us know how well we did on providing the service you were looking for."
Profile photo of Juan Guevara Ramirez

Juan Guevara Ramirez

October 2, 2024

5  out of  5
rating by Juan Guevara Ramirez
"I had the opportunity to meet with Raquel Odreman in Roberto Montero’s Agency and I found exactly what I was looking for Raquel really meet my needs in a professional way. I recommend Raquel in that agency"
We responded:
"Thank you for letting us know we were able to provide the service you were looking for."
Profile photo of Devid Deleon

Devid Deleon

October 2, 2024

5  out of  5
rating by Devid Deleon
"Muy bien servicio de Mayra Teuma. Recomiendo esta agencia. Estoy muy gusto ."
We responded:
"Gracias por tomarse el tiempo para dejar una reseña."
Profile photo of wahidul polash

wahidul polash

September 30, 2024

5  out of  5
rating by wahidul polash
"Raquel Very nice & cordial. I wish for every success and good health"
We responded:
"Thank you for your business and your review."
Profile photo of Jose Sayago

Jose Sayago

September 24, 2024

5  out of  5
rating by Jose Sayago
"Estoy muy satisfecho con la excelente atención de la señora Raquel Odreman por su destacado desempeño con su labor concerniente a mi póliza de seguro la recomiendo al 100 % sin más que decir atentamente José Sayago."
We responded:
"Gracias por tomarse el tiempo para informarnos qué tan bien lo ayudó Raquel con sus necesidades de seguro de automóvil."
Profile photo of Jose Noe Figueroa

Jose Noe Figueroa

September 23, 2024

5  out of  5
rating by Jose Noe Figueroa
"Excelente servicio de Mayra. Tomo tiempo Para explicarme las coberturas de mi auto."
We responded:
"Gracias por tomarse el tiempo para hacernos saber cuánta ayuda le brindó Mayra."
Profile photo of Raul Garcia

Raul Garcia

September 18, 2024

5  out of  5
rating by Raul Garcia
"Les recomiendo 100 state farm y especialmente la oficina de Roberto Montero y todo su colectivo de agentes de seguros gracias por su su excelente servicio y transparencia"
We responded:
"Gracias por tu brillante recomendación."
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Atta Sahibzada

September 17, 2024

5  out of  5
rating by Atta Sahibzada
"I have been a loyal State Farm customer since 2006, and Mr. Montero and his team have always provided me with exceptional service. Recently, Sarah assisted me with some changes to my account, and she was incredibly kind, Knowledgeable and helpful. Her expertise made the process Seamless. I am grateful for the contiued support from this outstanding team."
We responded:
"Thank you for being a long term client and for leaving such a nice review."
Profile photo of Yoany Ramos

Yoany Ramos

September 12, 2024

5  out of  5
rating by Yoany Ramos
"Muy bueno el trabajo de todos los trabajadores y me gusta el ambiente de trabajo"
We responded:
"Gracias por informarnos que tuvo una experiencia agradable. "
Profile photo of Yunier Hernández

Yunier Hernández

September 6, 2024

5  out of  5
rating by Yunier Hernández
"Me atendieron muy bien"
We responded:
"Thank you for taking the time to give us a review."
Profile photo of Ana Flores

Ana Flores

September 6, 2024

5  out of  5
rating by Ana Flores
"Estoy muy agradecida con la Sra. Raquel,pues me ayudó mucho para obtener,una buena póliza de seguro para mí casa,y mis carros."
We responded:
"Gracias por tomarse el tiempo para darnos una reseña."
Profile photo of Deborah Dixon

Deborah Dixon

September 4, 2024

5  out of  5
rating by Deborah Dixon
"I needed to rearrange my insurance coverage at State Farm to accommodate upcoming changes in my life. I called Mayra at the 2307 W Parmer Ln location in Austin under agent Robert Monterey. She was outstanding by listening to what I desired for car, home and other areas of insurance working with me until the task was accomplished. I have been at this agent for a while and this office continually gives very personalized service. I also received multi discounted rates. I recommend this office for all your insurance needs. They listen."
We responded:
"Thank you for appreciating that our first job is to listen and understand your needs."
Profile photo of Dannys Santana

Dannys Santana

September 3, 2024

5  out of  5
rating by Dannys Santana
"Excelente experiencia y todo gracias a Raquel te ayuda en todo lo que necesites y finalmente consigues lo que estabas buscando gracias a ella 🧡"
We responded:
"Gracias por dejarnos saber lo bien que Raquel pudo ayudarte."
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Sacred Heart

August 31, 2024

5  out of  5
rating by Sacred Heart
"My vehicle was recently declared a total loss. I absolutely hate buying cars for a multitude of reasons. I text Robert’s office over the weekend requesting estimated insurance rates for 5 vehicles I was interested in. Monday morning, ALL estimates were emailed to me and helped me make my decision. All my questions were answered very quickly. Robert and his staff have always remained patient and so helpful to me even when I threw tantrums over Insurance rate increases. I greatly apologize for those tantrums as your office lessened my stress/anxiety throughout the rental and car buying experience. I am grateful and happy I did not switch insurance carriers. Abundant Blessings to you and your amazing staff. Juyna✨🙏🏾😇🙏🏾✨"
We responded:
"Thank you for the review and sorry that it occurred because of a total loss."
Profile photo of Edelso Ledesma

Edelso Ledesma

August 28, 2024

5  out of  5
rating by Edelso Ledesma
"Muy amables buen trato 100% recomendables , la compañera Mayra muy gentil y amable gracias"
We responded:
"Gracias por recomendarnos."
Profile photo of Annie Ly

Annie Ly

August 26, 2024

5  out of  5
rating by Annie Ly
"Sarah Sheldon helped me today with my insurance. She is a wonderful person and very helpful. I highly recommend her and Roberto Montero’s office."
We responded:
"Thank you for taking the time to review our service and for being willing to recommend us."
Profile photo of Jaime Cordero

Jaime Cordero

August 26, 2024

5  out of  5
rating by Jaime Cordero
"Satisfecho con la atención que e recibido por parte de Mayra que me atendió."
We responded:
"Gracias por informarnos que Madara pudo ayudarlo satisfactoriamente."
Profile photo of Luis Delgado

Luis Delgado

August 23, 2024

5  out of  5
rating by Luis Delgado
"Excelente atención de mayra teuma"
We responded:
"Gracias por informarnos que Mayra Teuma le brindó un servicio excelente."