
State Farm® Insurance Agent Roberto Montero
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marelis González Fernández
March 17, 2025
"Hoy tuve la oportunidad q me atendiera la señora Raquel la cual me prestó un maravilloso servicio Recomendado 100% Gracias 🙏"
Alex Baloco
March 17, 2025
"BE WARNED: At the expense of getting dropped, the public should know how State Farm operates. I was in a vehicle collision, more specifically I was hit due to someone running a stop sign back in May 2024. Unfortunately for me, the person that hit me was also a State Farm customer. State Farm has spent all of their resources on lawyers and dragging the process out instead of providing a good faith offer up front to their not-at-fault customers. I recently lost a personal JP suit on the property damage portion and more recently was forced to settle on the personal injury portion barely covering medical and lawyer fees. I did not initially intend to get a lawyer involved but State Farm forced my hand a month in after the accident. I'm disappointed on how they handled themselves when it mattered but hey at least the agents are nice huh? The reality is that State Farm is just too massive of a company to care about being a "good neighbor" and their anti-consumer practices really shine when you actually need them. TL;DR: If you are a State Farm customer but you have a very valid claim against another State Farm customer, they will use all the weight of their resources against you, the plaintiff customer."
Alix Sanchez
March 17, 2025
"Buenas Tardes. Raquel demostro ser muy profesional, con excelentes conocimientos en el area de seguro de vehiculos, asi como, un cordial y profesional trato con mi persona. Sera recomendada ampliamente con mis familiares, amigos y clientes. Alix"
Darrin Aguayo
March 14, 2025
"As being a State Farm client for 31 years, I am very pleased with the level of service that State Farm has provided for me. Reberto Montero and his staff are very friendly and willing to help in anyway. I’m very satisfied with the service. Thank you State Farm."
David Hernandez
March 12, 2025
"Raquel hace un excelente trabajo, muy profesional y siempre está dispuesta a ayudar a todos sus clientes"
Carmen Torres
March 6, 2025
"Excellent attention , I was very grateful and I was able to satisfy all my doubts ."
Laura Page
March 4, 2025
"I have had State Farm Insurance for my vehicles and apt for many years and they have taken very good care to always be there and go above and beyond if ever any incident and even when there is none. Would highly recommend them to give you peace of mind always and the best and easiest customer care !"
Raul H
March 4, 2025
"Raquel estoy muyagradesido por ce me atendio muy bien yle doy un numero 100"
Patricia Fuquen
February 28, 2025
"Quiero agradecer a Raquel Odreman por su excelente servicio al cliente. Es muy profesional en su trabajo siempre está dispuesta para aclarar y sugerir lo mejor, demasiado diligente. Quiero felicitarle y expresarte mi gratitud. Bendiciones"
"Muchas gracias por sus amables palabras sobre el excelente servicio al cliente de Raquel Odreman. Estamos encantados de saber que ella ha sido profesional, servicial y diligente en ayudarle, y realmente apreciamos su gratitud y bendiciones."
Itzzy G Aguilar Mercado
February 28, 2025
"Raquel helped me with everything I needed! She was an amazing help! Thank you!"
"We're thrilled to hear that our team member provided you with exceptional service, and we look forward to continuing to meet your insurance needs in the future. "
Andres Garcia
February 25, 2025
"Mayra was great , she help me to set up all my automobiles under just 1 policy , I got everything updated same day and my new insurance card arrived within 2 days. Thank you"
"Thank you for your wonderful feedback! We're thrilled to hear that Mayra provided such excellent service, efficiently consolidating your automobile policies and ensuring you received your new insurance card promptly."
Marcos Fuentes
February 24, 2025
"Muy buena aseguranza 💯 por ciento confiable , de más desir el trato de la señora raquel es una persona con la que da el gusto hablar impresionante qe una persona te pueda atender en espanñol y qe te de un buen trato , realmente es una muy buena aseguranza"
"¡Qué gusto leer su comentario! ¡Muchas gracias por sus palabras! Nos alegra muchísimo saber que Raquel pudo ayudarlo con todo lo que necesitaba. ¡Es un encanto! Aquí en State Farm nos esforzamos cada día por ofrecer el mejor servicio. ¡Esperamos seguir contando con su confianza!"
Yareli Sanchez
February 20, 2025
"I highly recommend giving a call to Raquel. If you are a Spanish speaker and need assistance. She was very helpful on helping me find a cheaper insurance."
"Thank you so much for your kind words about Raquel and our agency! We're thrilled to hear that she was able to assist you in finding more affordable insurance, and we appreciate you taking the time to share your positive experience. "
vinay sfdc
February 19, 2025
"Provides the information quickly and much informative."
"Thank you for your kind review! We're delighted to hear that our service was quick and informative, as we strive to provide efficient and helpful assistance to all our clients."
Chris Bača
February 17, 2025
"I highly recommend giving Sarah a call. She was awesome and helped me find the best plan/rate that works for me which has more coverage and is less than what I was paying before with a competitor. Thank you Sarah for going above and beyond!"
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Sarah was able to help you find a plan with better coverage and savings. She truly goes above and beyond for our clients, and we’ll be sure to share your feedback with her. If you ever need assistance in the future, don’t hesitate to reach out – we’re always here for you!"
zulay chinchilla
February 17, 2025
"Raquel Excelente servicio atención."
"¡Muchas gracias, Raquel, por tus amables palabras! Nos alegra saber que tuviste una experiencia excelente con nuestro servicio. Brindar atención y apoyo excepcionales siempre es nuestra prioridad. ¡No dudes en contactarnos si necesitas algo en el futuro! "
Leopoldo Dominguez
February 17, 2025
"Sarah Sheldon is one of the best team members at Roberto's office, she is very knowledgeable and patient with me- I would recommend her to anyone looking for insurance."
"Thank you so much for your kind words! We're thrilled to hear that Sarah has provided you with excellent service. Our team is dedicated to helping clients find the best insurance solutions, and it's wonderful to know that Sarah's knowledge and patience made a positive impact. We appreciate your recommendation!"
Dennis Sczech
February 12, 2025
"April and Raquel the are professional and give to me all the information that I need"
"Thank you for the positive feedback! We're so glad April and Raquel were able to provide you with the information you needed. We appreciate your business!"
LI LO
February 4, 2025
"I have been a long standing customer with Statefarm since 2018 specifically with Roberto Montero. He reminded me this past weekend why; I haven't reviewed my policies in a few years and Roberto offered to call me directly out of regular working hours to go page by page and find any opportunities to save while keeping our family safe. Not only did we find some areas we could improve but we chatted on the line about how our family is doing, growing and our work ventures. He even went out of his way to make some work related recommendations. This is why we stay with Roberto. We feel like friends catching up. Insert catch phrase "like a good neighbor Roberto is there"! His staff is equally as amicable. Highly recommend."
"Thank you so much for taking the time to share your wonderful experience with me and my agency! We truly appreciate your long-standing loyalty since 2018."
Samer Mohad
February 3, 2025
"Le recomiendo a la persona Raquel y agradezco mucho que me trato muy bien y fue muy amable y me ayudó en todo"
" ¡Gracias por sus amables palabras y por tomarse el tiempo de compartir su experiencia! Nos alegra mucho saber que Raquel le brindó un excelente servicio, tratándolo con amabilidad y ayudándolo en todo momento. Su satisfacción es muy importante para nosotros, y agradecemos mucho su recomendación. ¡No dude en contactarnos si necesita ayuda en el futuro!"
Sting Bee
January 30, 2025
"Great and very professional service by Raquel Odreman. Enrolling car and house insurance made it look so easy. Very pleased with the service."
"Thank you for your kind words! We’re thrilled to hear that Raquel Odreman provided you with such a professional and seamless experience while enrolling your car and house insurance. Your satisfaction is our priority, and we’re delighted to have made the process easy for you. Please don’t hesitate to reach out if you need further assistance! "
Guzman briceño
January 28, 2025
"Buen servicio la venezolana"
"¡Muchas gracias por tus amables palabras! Nos alegra saber que disfrutaste de nuestro servicio. Tu satisfacción es nuestra mayor prioridad, y esperamos atenderte nuevamente muy pronto. ¡Que tengas un excelente día!"
odalquis azahares lopez
January 24, 2025
"Mayra ha sido una bendición para mi familia. Muy profesional y un trato maravilloso. Recomiendo State Farm, especialmente la agencia de Roberto Montero."
"Gracias por tomarse el tiempo para informarnos cómo lo estamos haciendo."
Yoa Pelegrin
January 24, 2025
"I am very satisfied with Raquel's attention. She was very helpful and quick with what I needed. I 100% recommend the customer service of this insurance company."
"I'm thankful that we were able to assist with your needs and that you took time to leave us a review."
Iván Arriaga
January 23, 2025
"Excelente atención por parte de Raquel, muy amable y me ayudo con todas las dudas que tenía✨"
"¡Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros! Estamos encantados de saber que Raquel pudo asistirle de manera tan eficiente y amable. Su satisfacción es nuestra mayor recompensa. En State Farm, nos esforzamos por brindar un servicio excepcional a todos nuestros clientes. Es reconfortante saber que estamos cumpliendo con nuestro objetivo. ¡Esperamos seguir atendiéndole en el futuro! "